Automate What Matters
Turn Every Process into a System That Just Works
At OpsGrid, we map your critical processes, build high-impact automations, and deliver measurable ROI through faster resolutions, fewer errors and reliable uptime.
Trusted By
Our Mission
Connect processes into a reliable grid for scalable operations. We believe in outcomes over tools, governance from day one, platform-agnostic solutions, and Africa-native context with global standards.
Our Solutions
OpsGrid helps organizations identify, prioritize, and automate the processes that matter the most. We combine automation and AI to improve efficiency and deliver a leaner, cleaner and measurable ROI across every department
Customer Experience & Support
Automate case management, escalations, handoffs and customer communications to reduce resolution times, improve satisfaction and free agents to focus on complex queries.
Operations & Service Delivery
Streamline Scheduling, task tracking, higher level escalation, and incident response with intelligent workflows that learn from patterns and proactively surface risks.
Finance & Accounting
Streamline reconciliations, approvals and reporting. Apply advanced workflows for anomaly detection, fraud signals and smarter forecasting.
How It Works
Discover
Map processes and identify bottlenecks.
Pilot
Build and deliver 1–3 automations with dashboards and runbooks.
Run & Scale
Managed services with governance and continuous improvement.